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Shipping & returns
Every Aluna piece is carefully packed and shipped within 2 working days from the Netherlands via DHL.
Netherlands
- DHL —usually delivered the next working day.
- Rate —flat rate, free on orders over €120.
- Processing —shipped within 2 working days.
The Netherlands only
We currently deliver within the Netherlands only, so we can keep the journey of every mochila personal and carefully tended.
Returns
- 30 days —you may return your piece within 30 days of receipt.
- Condition —unused, undamaged pieces only, in original packaging.
- Return shipping —is paid by the customer.
- Custom —custom-designed pieces are final sale.
- How —email us at aluna@liveintheremix.com with your order number.